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IEX Corporation, Workforce Management and Performance Optimization Software for Call Centers - Home
TotalView Workforce Management software provides a single, power platform for planning and managing the performance of your call center agent workforce.
www.iex.com · bookmarked by 1 member · added at Fri, 07 Mar 2008
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workforce managment software
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forecasting
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scheduling
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adherence
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multisite
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call center
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agent performance
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multiskill
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multi-skill
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